We stand behind our products 100%. All Ultra Yield tents are warranted to the original owner against defects in materials and workmanship for a period of 12 months from the date of purchase. If you believe your tent came defective, please email us directly to start the process: firstname.lastname@example.org
If an Ultra Yield grow tent fails due to manufacturing defect, Ultra Yield will repair the product without charge or replace it, at it's discretion. Only original, unchanged and unmodified products are covered by this policy. This warranty does not cover damage caused by accident, misuse, neglect, or normal wear and tear over the lifetime of the tent. If you are careful, read the instructions and maintain your tent, it can be used for many years.
If you are an Amazon customer, you must go through us to have your tent warrantied. To expedite the process, please include the following in your email inquiry to: email@example.com
1) your original amazon order number
2) Model of your tent.
3) Description of what you believe is defective.
4) Photo showing what you believe is defective.